Barnett Waddingham

Embracing Change Bespoke Training for Barnett Waddingham’s Pension Administration Away Day

The Purpose

Barnett Waddingham is a leading independent UK professional services consultancy with over 1,790 employees in nine offices. We partnered with them to design and deliver bespoke training for their Pension Administration team away day.

The first of its kind, the leadership team were keen to offer a meaningful and impactful experience to the 360 team members who were coming together for the 2-day event.

The objectives for the training were to:

  • Support enhanced adaptability to change and uncertainty

  • Cultivate a mindset of optimism and hope - leaning into change

  • Support team members to feel valued

  • Develop improved accountability and sense of responsibility

  • Be fun and enjoyable!

Our Approach

Taking the time to develop this deep understanding of the organisational needs and culture enabled us to provide a detailed proposal which included:

  • Example presentation material

  • Recommendations for how to structure the training for impact

  • Copy to be used in the event agenda

  • Marketing materials for internal communications

  • Guidance on how best to engage people in an away day.

Keynote - Adapting to Change:

  • Engaged participants

  • Sparked conversation

  • Introduced key concepts for the afternoon workshop

Workshop - Practice of Adapting to Change:

  • Created a safe space for learning

  • Facilitated table discussion

  • Generated actions and key takeaways

  • Participant Workbook

  • Enabled engagement and participation

  • Conversation starter and insight tracker

  • A tangible and practical reminder of the day

Our Solution

On each of the two days of the event, we delivered a bespoke 60 minute keynote talk and a 90 min practical workshop for the c. 200 daily participants. 

We reached out to Work Well Being to help us run two “Away Days” for approximately 360 staff. Louise and her team listened to our brief, immediately understood what we were aiming to achieve, and came up with a strong proposal. They were a joy to work with and brought a fresh perspective to coping with change

- Sue Foley, Partner at Barnett Waddingham

We ran a post event survey to measure the impact of the training:

How satisfied were you with the training day?
7.8/10

How likely are you to change your behaviour following the training?
7.0/10

How likely are you to recommend the training to a colleague?
7.2/10

Do you feel better equipped to face change?
56% of respondents responded ‘yes’

The Impact

We took the time to get to know the organisation’s unique circumstances, part of which included a recent focus on strategy and a newly defined organisational purpose. These topics became underlying themes for the training design to enable cohesion and alignment around the firm’s vision and overall direction.

Quick to build trusting relationships, Louise (Work Well Being Founder) and Chris (Director of Learning) held discovery and planning calls with senior representatives from Barnett Waddingham’s Pension Administration and People & Culture teams.

Participant Feedback

“It wasn't tick-boxy or too corporate, it was reflective and inspiring rather than instructive or dictatorial”

“I learned to take the first step, don't be afraid to try something new and embrace failure as a way to grow and develop”

“Really engaging, was expecting to be 'talked at' but I felt included and listened to”

“I learnt not to be afraid of change and take it as something new and not to be worried about”

“I really like how the presenter incorporated different reflective aspects of change and how it can shape a different attitude of thinking. It was really interactive, and I liked working through the workbook”

Reach out today for an effective away day solution

In person team days are becoming an essential way for high-functioning teams to navigate the VUCA (Volatile, Uncertain, Complex and Ambiguous) realities of modern work and realign with purpose.

Are you planning an upcoming away day? Let us share the responsibility by using our industry experience to help you craft the perfect programme.