How to Build Mental Health Awareness for Managers

Goodman Client Case Study

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The Challenge: Supporting Managers to Confidently Address Mental Health

Goodman is a specialist global industrial property group. The UK team recognised the crucial role that managers play in creating, modelling and sustaining day to day practices that promote high levels of performance and wellbeing.

Goodman wanted to ensure that their managers felt knowledgeable and confident to proactively talk about mental health with their teams, and know how to support their own and other’s mental and emotional wellbeing.

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We ran a full day training course for Goodman’s managers, delivered by Dr. B our Head of Mental Health, a leading medical doctor with a background in psychiatry and public health.

The training incorporated a blend of:

Education: to demystify what is meant by mental health, why people become unwell and the warning signs.

Interaction: to break down misconceptions and eradicate stigma.

Practical skills: to address mental health and illness, including how to have conversations successfully with people who may be unwell or returning to work, plus strategies to support their own and others’ mental and emotional wellbeing.

Our Approach: Training by Expert Mental Health Professionals

The Impact: Increased Knowledge, Confidence, and Wellbeing

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  1. Knowledge of mental health/illness
    44% of managers said that their knowledge was high or very high post-training, compared to just 18% pre-training.

  2. Confidence in addressing mental health related matters in the workplace
    Pre training 36% of managers said their confidence was low or very low. Post training this was 0%.

  3. How comfortable managers feel to deal with challenging situations or conversations at work
    26% reported uplift in feeling able to deal with challenges.

  4. How well managers take care of their own wellbeing
    Pre-training, 18% of managers felt poorly able to take care of their wellbeing, compared to 0% post training.

We carried out a pre and post training survey to measure the change in managers knowledge and confidence, and ability to proactively address mental health at work:

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Goodman engaged our expertise in delivering training for their managers to build awareness and understanding, not only of ill-health but of the active steps needed to stay well.

“It was excellent. Dr B was incredibly knowledgeable and managed to engage all attendees”

“My single biggest learning was that we don’t have to fix things, its about providing support and making reasonable adjustments where possible”

“It was a very engaging and informative session”

“I learnt the importance of listening and that there is no expectation to fix the problem”

Participant Feedback

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